Choosing the right CRM software for your small business is vital to the long-term success and day-to-day management of your customers. Fortunately there are a handful of excellent Customer Relationship Management tools that offer free comprehensive plans that are ideal for small teams.
Here are the top five free CRM software that are ideal for small businesses and small teams.
1. Hubspot free CRM
First on the list we have Hubspot’s free CRM. Now Hubspot stands out as a leading Customer Relationship Management, firstly because you can engage with unlimited users on this platform completely for free as well as having no cap on data usage and you can capture up to a million contacts. Hubspot’s free CRM provides a smooth easy to understand and navigate user interface which makes it ideal for members in your team that are not too tech savvy.
Within Hubspot you can simply create landing pages with the easy to use landing page builder and start capturing customer or prospect contact information through your forms. And lastly Hubspot allows you to simply engage in email marketing by generously allowing you to use up to 2000 email campaign sends per month.
2. Zoho’s free CRM
Zoho offers users a full feature free version of their flagship CRM platform. This CRM software is ideal for businesses of three or less team members. Zoho’s free cerium has an attractive yet simple layout and the dashboard can be simply customized to your needs. The Zoho deals feature is one of the easiest to use for beginners.
Zoho’s free CRM also offers one of the smoothest sale pipeline user interfaces making it simple to manage sales stages and organize specific follow-up actions with complete ease. However you do have major limitations in terms of mass email functions and you will need to upgrade to make the most of the core CRM features if you want.
Now following Zoho, a unique free CRM called streak that is built into Gmail. So essentially if you use a free Gmail or google workspace for your business emails then streak is a perfect fit for your small business. All you need to do is add the streak extension to your go to browser and this will be directly integrated into your Gmail.
This is a simpler and streamlined CRM compared to the other tools that are highlighted here. The free streak CRM offers important core CRM features like tasks and reminders, custom columns and fields up to 500 rows of items moving through your pipeline and email tracking.
It’s also extremely easy to customize your pipeline layouts from a hiring pipeline to project management and sales process. There are many pipeline layouts that you can choose from.
This has a smooth flow of data as everything is organized and managed through your Gmail inbox. The only obvious downside to streak’s free version is it can only be accessed by one user. So if you have a small team greater than one you do need to upgrade to a paid plan.
This is one of the most popular CRMs next to Hubspot and there are a few reasons for this. Firstly Bitrix24 allows up to 12 users for free meaning you can access all the CRM features and engage with the large team. Over the others that are mentioned here, the Bitrix24 user interface is one of the most modern and attractive.
Also you can use this tool as a project management software giving this tool more dimension than the other tools we are mentioned. However this free tool can be quite daunting and confusing for beginners therefore if you have never used a CRM before, it is advised that you get started with Bitrix24.
Monday.com does no longer offer a free plan, but it is a great idea to highlight this powerful tool due to the full feature user-friendly experience that they offer for an affordable price.
Firstly the visual user interface stands out from the other tools mentioned and the pipeline management is visual and easy to navigate and manage now the basic plan is for small teams of up to three users and this gives you unlimited contacts custom fields and full use of leads contacts and deal management.
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